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Technical Client Service Rep

Location
Groton, Connecticut
Job Type
Permanent
Posted
13 Sep 2020
Adecco is currently assisting a local client in their search to fill a Technical Client Service Representative job in Groton, CT! Apply now if you meet the qualifications listed below!

  • Type: Fulltime (40 hours / week) contract
  • Length: 3+ months
  • Pay: 14.73 / HR
  • Shift/Hours: 12P - 9P

  • Responsibilities for this Technical Client Service Representative job include, but are not limited to:
  • Our Client Service staff is comprised of friendly, courteous professionals who will help our clients with hardware and software issues from start to finish.
  • They have a thorough knowledge of our products and are familiar with state-specific motor vehicle rules and regulations.
  • Provide client support and technical resolution via email, phone and other electronic communications.
  • Troubleshoot and resolve all product-specific technical (hardware/software) problems.
  • Verify proper installation and configuration of software.
  • Answer policy and procedural questions.
  • Provide training to clients in the use of system and applications.
  • Other duties as assigned

  • Qualifications for this Technical Client Service Representative job:
  • High School Diploma or Equivalent
  • 0-2 years call center or customer service experience
  • PC Hardware Troubleshooting
  • Software Troubleshooting
  • Problem Solving
  • Organizational Skills
  • Written Communication
  • Telephone Etiquette

  • Why work for Adecco?
  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits
  • IMPORTANT: This Technical Client Service Representative job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "Apply with Adecco" button to submit your resume.

    The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

    Equal Opportunity Employer/Veterans/Disabled

    Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records

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    Details

    • Job Reference: 173886513-2
    • Date Posted: 13 September 2020
    • Recruiter: Adecco USA
    • Location: Groton, Connecticut
    • Salary: On Application
    • Sector: Call Centre / Customer Service
    • Job Type: Permanent