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PCA Recruitment and Training Coordinator

Providence, Rhode Island
Job Type
13 Oct 2020
Statement of Job Purpose: The 1199NE Training & Upgrading Fund, a labor/management training Fund for healthcare workers, has recently been awarded a grant by the RI Department of Labor and Training to support the enrollment, recruitment, and training of Personal Care Attendants (PCAs) through RIs LTSS Independent Provider program. This position will report directly to the RI Director and be responsible for working with SEIU 1199NE to recruit PCAs, coordinate and manage statewide PCA orientation and training, work closely with the programs Fiscal Intermediary to track employment outcomes, and report all participant and program data to the funding contractor. The ideal candidate will be technologically proficient with strong data management skills and have experience working in a collective bargaining environment or with healthcare unions. The individual will also have a commitment to engaging multicultural populations through social justice initiatives, and a strong understanding of employment and training programs, specifically with unemployed and/or underemployed populations.Primary Function: The PCA R/T Program Coordinator is responsible for the overall administrative functions needed for the management of the Training Funds orientation and training program.Duties and Responsibilities: a.RecruitmentWork closely with SEIU1199NE organizers and community groups to help recruitment and follow up of dyads (consisting of LTSS consumers and possible PCAs)Provide follow up with those individuals interested in being listed on EOHHS PCA RegistryPerform community outreach; host information sessions at local One-Stops and other organizations serving the unemployed and underemployed to explain enrollment and training requirementsWork closely with the Fiscal Intermediary to identify potential PCAs for the PCA Registryb.Mandatory Orientation and Additional TrainingsAssist RI Director with the recruitment, hiring, and overall management of PCA TrainersSet monthly PCA Orientation schedules that meets the needs of the PCA workforce, including virtual meetings through the end of the pandemic emergency and in person when its is determine that in-person trainings can safely resumeAssign trainers to each orientation and training and coordinate schedules with additional presentersOversee ongoing, aggressive marketing plan to ensure maximum enrollments at each orientation and minimize no-showsOversee the enrollment process to ensure that each potential PCA has received multiple touches of contact in a timely manner and has completed all DLT enrollment data entry requirementsFollow up with no-shows, including phone calls, emails, and text messagingTrack and report accurate data and information of PCA attendance at all orientations and trainings to the Fiscal Intermediary, the DLT, and all other stakeholders as required by the contract, regularlyWork with RI Director to create monthly reporting metrics to inform all stakeholders, support invoicing, and demonstrate the programs successc.Supervision and Staff DevelopmentProvide continuous support and resources to PCA TrainersReport PCA Trainer performance and effectiveness to RI Director; address any issues requiring additional support, discipline, or performance concerns to the RI Director in a timely mannerd.OtherWork with stakeholders to ensure the PCA program is executed effectively and successfully so that all program outcomes are met in the appropriate timeframe; work with stakeholders to adjust trainings, curriculum, and other areas of programming as neededAssess PCAs for need-based supports, including training stipends; work with RI Director and FI to ensure PCAs receive training stipends in a timely mannerOther duties as assigned by the RI DirectorQualifications: Bachelors Degree (or equivalent experience of 5 or more years) in healthcare, labor unions, public administration, education, community outreach/organizing, or similarExperience working in highly complex teams with multiple stakeholdersExperience in the healthcare industry, particularly in homecare servicesExperience working with institutions of higher learning and workforce development, including adult education providers, social service agencies, etc.Proficient or Advanced user of MS Office, specifically, Word, Excel, PowerPoint, and Outlook; ability to use remote meeting tools (i.e. Zoom, MS Teams, etc.)Excellent written and verbal communication skills; strong interpersonal and leadership skills; comfortable leading teams of people towards a common goalDemonstrated ability to work independently with significant attention to detail; capability to work remotelyValid state drivers license and reliable, insured vehicleAbility to work flexible hours including some evenings and weekends.Preferred Qualifications:Bi- or Multilingual Speaker (Spanish or Portuguese preferred)Experience working with individuals with disabilities; knowledge of RIs Personal Choice program, Long-Term Support Service Medicaid population, a plusExperience working with state agencies, grants, and reporting proceduresExperience using online meeting tools (Zoom, MS Teams, Google); comfortable hosting information sessions and trainings in-person or virtually
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  • Job Reference: 181962368-2
  • Date Posted: 13 October 2020
  • Recruiter: SEIU 1199NE Training & Upgrading Fund
  • Location: Providence, Rhode Island
  • Salary: On Application
  • Sector: HR / Recruitment
  • Job Type: Permanent