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Health Care Help Desk Technician *Entry Level Technician*

Buffalo, New York
Job Type
13 Sep 2020

Please call Kevin to apply


Full Time


Benfits Available

We are looking to add 4 people to their help desk team asap. This is in response to their upcoming EMR Go Live on 11/1/2020. They are expecting an influx of calls over the next couple months and want these contractors to be on from September through January.

This is a basic L1 Help Desk Role - password reset, basic network troubleshooting issues. WIN10/MS Office - they do not need to have EMR or Epic experience as they will not have access to it. They also have a lot of issues with their training system where they will have to administer and assign training to people, similar to our DST for on boarding contractors.

They use ChangeGear for ticketing - must have experience with a similar ticketing system

We want people who can provide exceptional customer service over the phone as they will be dealing with anyone who works at CHS including Drs and Physicians

Shift Information

We are looking for people who can specifically work 1st shift, 2nd shift, and weekends. **No Overnights**

Please call Kevin to apply

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing ® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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  • Job Reference: 173896407-2
  • Date Posted: 13 September 2020
  • Recruiter: Aerotek
  • Location: Buffalo, New York
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent